Privacy Policy

Effective date: May 5, 2026

1. Introduction

LeakLine is committed to protecting the privacy of its users. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website, https://www.leakline.app/ . This policy is effective as of May 5, 2026, and applies to all users who access our website.

2. Data Collection

When you use our website, we may collect the following types of personal data:

  • 2.1. Name (optional)
  • 2.2. Email (optional)
  • 2.3. Phone (optional)
  • 2.4. Location of incident
  • 2.5. Uploaded photos/videos
  • 2.6. Incident description

We use this data to process water leak reports, notify citizens about incident progress, and improve municipal response times. You may also choose to submit your reports anonymously.

3. Purposes of Data Processing

We process your personal data for the following purposes:

  • 3.1. To process water leak reports and notify citizens about incident progress
  • 3.2. To improve municipal response times
  • 3.3. To provide you with updates and information about the incident you reported
  • 3.4. To analyze and improve our services

4. Legal Basis for Data Processing

We process your personal data on the following legal bases:

  • 4.1. Consent: When users voluntarily provide contact details.
  • 4.2. Legitimate Interest: To process water incident reports and support operational response.
  • 4.3. Legal Obligations: Where data retention or audit records are required by law.

5. Data Protection Rights

As a user of our website, you have the following data protection rights:

  • 5.1. Right to Access: You have the right to access your personal data and to request a copy of your data.
  • 5.2. Right to Rectification: You have the right to request that we correct or update your personal data.
  • 5.3. Right to Erasure: You have the right to request that we delete your personal data.
  • 5.4. Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data.
  • 5.5. Right to Object: You have the right to object to the processing of your personal data.

6. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When we no longer need to retain your data, we will delete it or anonymize it.

7. Security Measures

We have implemented the following security measures to protect your personal data:

  • 7.1. Data encryption
  • 7.2. Access controls
  • 7.3. Regular security audits and testing

8. Third-Party Services

We do not use any third-party analytics services to collect or process your personal data.

9. International Data Transfers

As our website is accessible from the European Union, we comply with the General Data Protection Regulation (GDPR) and other applicable EU laws. We do not transfer personal data outside the EU.

10. Changes to this Policy

We may update this policy from time to time to reflect changes in our practices, technologies, or laws. We will notify you of any significant changes by posting a notice on our website.

11. Contact Us

If you have any questions or concerns about this policy or our data practices, please contact us at gk182023@students.euc.ac.cy .